GOLDEN TOUCH WARRANTY POLICY
Golden Touch Jewellers offers a full warranty covering manufacturing and material defects for products purchased from Golden Touch Jewellers Online Store. The warranty only covers damage that in the opinion of Golden Touch Jewellers is not caused by accident or inappropriate use, ordinary wear and tear, modification, attempted repair, negligence.
Every item found to be defective under this warranty may be, at the discretion of Golden Touch Jewellers:
1.replaced by an identical piece, if available:
2.substituted with a piece of comparable value; or
3.repaired depending on the degree of damage to the warranted product as well as on the feasibility and the availability of replacement parts.
If products are sent by mail, they should be insured and sent by certified or registered mail, as Golden Touch Jewellers cannot be held liable for damage, loss, or theft incurred during transport.
This warranty service is provided free of charge. Please retain the purchase or delivery receipt, the gift receipt or the certificate of authenticity. The receipt or the certificate serves as proof of purchase and authenticity for products purchased and as evidence of entitlement to this warranty.
These warranty conditions apply if there are no specific warranty conditions granted for specific products. Golden Touch Jewellers reserves the right to amend or adapt these warranty conditions with implications for the future at its discretion at any time.